Zoom, other WFH tech darlings risk user exodus as the world reopens

Many internet companies posted record performance during the pandemic as consumers turned to apps and other cloud software to work, study, socialize and shop from home. But as vaccines roll out and restrictions relax, some of this unprecedented digital demand is fading.

Data from research firm Apptopia reveal how the superstar apps of the Covid-19 era are faring now in the U.S. Plus, stats from New Zealand, a country that reopened earlier, show what the future might hold for these services.

Here’s the main takeaway: Many well-known apps are losing ground, or usage has stabilized. Some behaviors are sticking, though, suggesting the