1 This person authored a seminal book on the IT industry way back in the late 80s. He popularised the terms "disintermediation," "interoperability" and "convergence" as ways to describe long-term IT trends. He also invented ideograms used for visual communication of qualitative information. What are they called?
2 This company feels that it learns out of the mistakes and then succeeds. One of its first failed ventures was Zshops (Zee shops). Name the company and its CEO.
3 These lines "Profits of the exchange are the treasures of goblins" it meant a profit today could be a loss

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