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Retail unsecured loans, cross-selling may decline post moratorium

Lenders say the larger challenge is to communicate to borrowers the difference between moratorium and waiver

Topics
Reserve Bank of India | Digital loans | Banking sector

Hamsini Karthik  |  Mumbai 

Earlier this month, when Rajeev Jain, managing director of Bajaj Finance, said that the larger challenge ahead of the company was educating its customers that a moratorium on loans isn’t a waiver, it sent out signals of a probable change in borrowers' approach towards credit in tough times like these.

A few weeks later, HDFC Bank said the situation on the moratorium is an evolving one and it was too early to call out any specific trend. ALSO READ: MSCI India rebalancing to stoke FPI inflows to the tune of Rs 1,900 cr “Our channel checks reveal that customers ...

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First Published: Wed, April 29 2020. 18:09 IST
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