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Consumer court can't examine Exim policy
A person who has a claim under a replenishment (REP) licence issued in terms of the import and export policy is not a ‘consumer’ and providing benefits under the terms of the Exim policy is not ‘service’ as defined in the Consumer Protection Act, the Supreme Court has stated in its judgment in Ministry of Commerce vs Vinod & Co. According to the Exim policy existing at the relevant time, exporters were entitled to a 20 per cent premium on the exports. Later, the scheme was discontinued. The exporter, in this case, requested revenue
