The South Delhi Municipal Corporation has unwittingly highlighted a chronic failure in public service delivery with its well-meaning efforts to expand access to toilet facilities from April. According to a decision last week, washrooms in hotels, restaurants and eateries located within its municipal limits will have to be open to the public for a fee of Rs 5.
The media has been politically correct in praising this move as a healthy way of making exclusive institutions more inclusive, especially since it is aimed at enhancing safe facilities for women.
The hospitality industry is viscerally averse to strongly-expressed outrage
The media has been politically correct in praising this move as a healthy way of making exclusive institutions more inclusive, especially since it is aimed at enhancing safe facilities for women.
The hospitality industry is viscerally averse to strongly-expressed outrage
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