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Users of smart devices in India often find their artificial intelligence (AI) search assistants’ inability to decipher their accent a major deterrent to using voice commands.
Indian mobile and web consumers speak in 30 languages and around 1,600 dialects. The BBC estimates only 125 million Indians are English speakers; most have regional and local accents.
Says Prashanth Kaddi, partner at Deloitte India: “For each accent, there is a definitive set of phonemes that the AI-powered bot must comprehend to be more inclusive. To expand the product’s scope of acceptance and improve user experience, companies must introduce diverse training models and
