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Infosys built global machine with Indians. Can it adjust to Hire American?

Ravi Kumar, a president of Infosys, described the office as "a manifestation of what the future is going to look like."

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FILE PHOTO: The logo of Infosys is pictured inside the company's headquarters in Bengaluru | Photo: Reuters

Steve Lohr | NYT
When Infosys, a big Indian technology outsourcing company, opened a new office in Indianapolis this year, executives hailed it as a step along a new path.

Infosys built itself into a global giant by running the digital engine rooms of American corporations with armies of engineers in India. But the new technology center — a sprawling open-plan space in a downtown office tower — is in the epicenter of the American Midwest.

And its recruits are people like Keith Smith Jr., a graduate of Indiana University, who previously held a variety of jobs before Infosys trained him as a software engineer.

Ravi Kumar,