Picture this. You are on a highway when your car develops a sudden glitch and is about to break down. You are beginning to panic, and then your phone rings. The caller tells you what’s wrong with your vehicle and reassures you that a support team would be with you shortly to fix the problem.
Connected cars equipped with all sorts of infotainment, predictive maintenance and on-ground support features are not exactly new. But most of these belong to the high-end luxury segment. But what if some of these features were available in mass market cars too, say, a hatchback

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