Statspeak: Future looks brighter with AI technology, digital commerce

At least 75% of respondents said they are seeing double-digit improvements in the outcomes

Artificial Intelligence (AI) has been a success in digital commerce but the future looks even brighter. Encouraged by the results of a survey of 307 digital commerce organisations where 70 per cent reported that their AI projects are very or extremely successful, Gartner has predicted that by 2020, AI will be used by at least 60 per cent of these organisations and that 30 per cent of digital commerce revenue growth will be attributable to it. Here are some findings:

At least 75 per