Jehangir B Gai
 "Jehangir B Gai")
Jehangir B Gai
Jehangir B Gai is a consumer activist who has been actively associated with various consumer organisations since 1984-85, and has been fighting for consumer rights well before the Consumer Protection Act (2019) was passed. He has been awarded the Government of India's National Youth Award for Consumer Protection. He has also written extensively on consumer issues for various publications.
Jehangir B Gai is a consumer activist who has been actively associated with various consumer organisations since 1984-85, and has been fighting for consumer rights well before the Consumer Protection Act (2019) was passed. He has been awarded the Government of India's National Youth Award for Consumer Protection. He has also written extensively on consumer issues for various publications.
Page 9 - Jehangir B Gai
Consumer forums can fight only for consumers
Those who are not consumers cannot get a back-door entry into consumer courts
Breach of policy condition renders a claim non-payable
Once the terms are agreed upon, any breach would render a claim non-payable
Builder faces imprisonment for defying consumer court order
Showing leniency to those who obey orders of consumer fora would send a wrong signal
Relief for purchaser in auction
When a case is delayed, even favourable order and compensation cannot make up for the losses suffered
 "Relief for purchaser in auction")
Builder must hand over all documents to society
Failure to execute conveyance in favour of the housing society would amount to deficiency in service and builder can be penalised for the same
Actual loss need not be paid if claim is inflated
Insurance company is not liable to pay claim if fraudulent means or device are used by the insured
Consumer courts can't ignore basics
A proper notice is mandatory; uploading of the cause list on the website is not sufficient notice
In certain cases, insurers need to pay only depreciated value
The Income Tax Act provides for 15 per cent depreciation for plant, machinery and motor vehicles
Taking insurance firm by 'storm'
There need not be a storm, but if storm-like conditions exist, a claim would be payable
Deprived of participating in a draw?
Consumers must file a compliant and claim compensation
Flouting consumer court order can land you in jail
Consumer Protection Act provides for both civil and criminal proceedings
Airlines should compensate for missed flights...
...If a passenger misses a flight on account of boarding announcement not being made
 "Airlines should compensate for missed flights...")