Wednesday, May 13, 2026 | 06:51 PM ISTहिंदी में पढें
Shelley Singh
Shelley Singh
Page 2 - Shelley Singh
Bullish on bots: How Agentic AI is changing customer support services
Agentic AI goes beyond scripted responses to anticipate needs, personalise interactions, and solve problems with minimal human intervention
 "Bullish on bots: How Agentic AI is changing customer support services")
Updated On : 14 May 2025 | 10:45 PM IST
How India's $54-billion BPO sector is being rewired by AI and Agentic AI
Unlike traditional AI, agentic AI can assess a situation, make decisions, and take independent steps to resolve problems - capabilities that are now being baked into BPO processes
 "How India's $54-billion BPO sector is being rewired by AI and Agentic AI")
Updated On : 14 May 2025 | 10:43 PM IST