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Explained: What Air India-Vistara merger means for Club Vistara members

This merger seems to be advantageous for frequent flyers. You'll likely maintain or even improve your tier status, and all your points will be transferred to the new program without losing value

Vistara airlines

Vistara airlines

Sunainaa Chadha NEW DELHI

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Air India and Vistara are merging to become one big airline by the end of this year. This means some changes for frequent flyers who have memberships with either programme (Club Vistara or Flying Returns).

"The Club Vistara program will continue to exist until the integration is complete. Upon completion of the integration process, your Club Vistara account will be migrated to Air India's Flying Returns," said Vistara in an official statement.

The airline  said that details regarding co-brand cards will be shared in the coming weeks.

Tier Status:
You will likely retain your current tier status (Silver, Gold, or Platinum) in the Club Vistara program after the merger. This ensures you don't lose any existing benefits associated with your tier level.
 
Potential Upgrade: It gets even better! The combined total points you have in both Club Vistara and Flying Returns programs will be considered for tier status. This means you could potentially be upgraded to a higher tier if the combined points reach the new program's (Flying Returns) threshold.

CV Points and Tier Points balance: On the day of migration, the CV Points balance and the Tier Points available in your account will be transferred to Flying Returns program at a 1:1 ratio. The airline said that the points will remain valid for at least a year from the date of migration, even if they are due to expire sooner.

All valid unutilized One-Class Upgrade vouchers and Complimentary Flight Ticket vouchers will be transferred to Flying Returns with the existing validity. The usage will be governed by the applicable program rules.

All future bookings will be transferred, and you and your nominees will receive the revised flight details post migration.
Important Note: After the merger is complete, the Flying Returns program's rules will be the sole determining factor for your tier status.  Familiarize yourself with those rules to understand how to maintain or improve your tier in the future.

Here are the key points:

  • You'll keep your current tier status (Silver, Gold, or Platinum) at least, and you might even get bumped up to a higher tier based on your total points in both programs combined.
  • All your points from both programs will be transferred to the Flying Returns program (1 CV point = 1 Flying Returns point), and they'll be valid for a year.
  • Any unused upgrade vouchers or complimentary flight tickets you have will also be transferred to the Flying Returns program and can still be used according to their rules.
CV Points and Tier Points Balance:

Transfer Day: The exact date for account merging (migration) hasn't been announced yet. However, on that day, both your:
 
Club Vistara Points (CV Points): These are points earned through flying with Vistara or using their co-branded credit cards.
Club Vistara Tier Points (Tier Points): These points are specifically used to determine your tier status within the Club Vistara program. will be transferred to the Flying Returns program.
 
1:1 Transfer Ratio: Here's a positive aspect: There won't be any loss in value during the transfer.  Each CV Point will be converted to 1 Flying Returns point, ensuring a smooth transition.

Extended Validity: Even if some of your CV points had an expiration date before the merger, there's a benefit!  They'll be granted an extended validity of at least one year after the transfer to the Flying Returns program. This gives you additional time to utilize those points.

Complimentry tickets: Club Vistara issues upgrade vouchers as a part of the programme, and complimentary flight ticket codes for those who subscribe to their co-brand credit cards. These vouchers will be transferred to Flying Returns, and while their validity will not be extended, customers will be able to use them, perhaps, on a larger network of flights.

Overall Impact:

This merger seems to be advantageous for frequent flyers. You'll likely maintain or even improve your tier status, and all your points will be transferred to the new program without losing value. This allows you to continue enjoying benefits like priority boarding, lounge access, or reward flights based on your tier in the combined program.

Topics : Vistara

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First Published: May 16 2024 | 10:37 AM IST

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