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Facebook to monetise WhatsApp, launch new features for businesses

It has already started a pilot program that would feature a green badge next to a business contacts


Facebook Inc is gearing up to make money from WhatsApp, the messaging service used by more than a billion people every day, the Wall Street Journal reported on Tuesday. WhatsApp will be testing new features to make it easier for people to communicate with businesses they want to reach on WhatsApp, the messaging service said on a blog post.  “We’re building and testing new tools via a free WhatsApp Business app for small companies and an enterprise solution for bigger companies operating at a large scale with a global base of customers, like airlines, ...

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First Published: Wed, September 06 2017. 08:10 IST