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Cricketers know management principles, says case study 31-DEC-08
They may hardly be undergraduates, leave alone being graduates, they could well provide today's managers a lesson or two in management, said Ahmedabad-based management guru Shailesh Thaker in his
 
Maintaining the customer experience 30-DEC-08
Stinting on customer service is a common and sometimes costly response to tough economic times.
 
Lean economics yesterday, today and tomorrow 14-OCT-08
In the early 20th century, Henry Ford’s invention of the assembly line revolutionised the manufacturing system.
 
Sojourn in the USA 02-SEP-08
Many Indians have made it to the top jobs in the US, wading through a maze of biases.
 
`India can surpass Chinese growth` 05-AUG-08
The 20th century belonged to the advanced economies, but the 21st, economists believe, will be driven by the emerging ones.
 
`An emotional bond is most compelling` 15-JUL-08

Sitting at her lunch table in Mumbai's sprawling Four Seasons hotel, renowned organisational development and management guru and president of TMI US (a human resource development company), Janelle Barlow, gears up for a hectic week of travel and seminars in Delhi, Mumbai and Bangalore on customer relations.

 
Branding is a 20th century concept 27-MAY-08

While organised retail in India may be growing at a fast pace, is it on the right track?

 
It`s about execution 20-MAY-08
 Let me start with what I did learn at B-school.
 
`Handle employees with care` 13-MAY-08

There's a big reason why Punam Anand Keller is in India  the guilt factor.

 
Nuts and bolts 06-MAY-08
 Most of us step out of B-school with a spirit to conquer the world.
 
`India needs more qualified project managers` 29-APR-08

Businesses are so much about managing projects, aren't they?

 
`CEOs should act like call centre executives` 22-APR-08

Coimbatore Krishnarao (CK) Prahalad speaks in a measured baritone and asks for feedback on his latest book - The New Age of Innovation - which was launched in India last Thursday, almost a month before its scheduled distribution in the US.

 
 
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