1. Forget data. Everything is tied to understanding consumers and their emotions–everything.
Marketing: While we all yearn for virality for our products or ideas, it most likely won’t happen. What we can all do is take a more structured approach to spreading our ideas.
This is what Jonah Berger offers in Contagious.
2. You don’t know your customers until you know their stories.
Marketing: The best fiction books do a great job in character mining. My character mining fixes this year came from reading Say You’re One of Them by Uwem Akpan and Swing Time by Zadie Smith.
3. Design

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