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Air India to enhance in-flight service as ownership changes hands

Cabin crew are being trained on procedures, focus on service with finesse

Air India CMD Vikram Dev Dutt (left) welcomes Tata Sons Chairman Natarajan Chandrasekaran on his arrival at Air India office in New Delhi. Photo: PTI
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Air India CMD Vikram Dev Dutt (left) welcomes Tata Sons Chairman Natarajan Chandrasekaran on his arrival at Air India office in New Delhi. Photo: PTI

Aneesh Phadnis Mumbai
Air India is set to enhance its in-flight service with a change in ownership from Thursday. This will include more variety in on-board meals, improved in-flight service procedures, and reintroduction of amenities.

Non-vegetarian meals are being introduced in the economy class of domestic flights after a gap of nearly four years. Seafood, including prawn, will be offered to first-class passengers on international flights. There will be greater choices in juices, hot beverages, and conserves.

While the upgraded menu was introduced on select flights on Thursday, these will be gradually rolled out on all flights over the next few days.
The emphasis will be

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First Published: Jan 27 2022 | 1:28 AM IST

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