You are here: Home » Companies » News
Business Standard

Amazon creates 110,000 seasonal jobs in India ahead of festive season

This year, seasonal hiring has strengthened its inclusive workforce by adding 50% more women, close to 60% more disabled persons and over 100% increase in LGBTQAI+ representation

Topics
Amazon | India ecommerce market | Hiring

Peerzada Abrar  |  Bengaluru 

Amazon
The majority of these new hires have joined Amazon’s existing network of associates and will support them to pick, pack, ship and deliver customer orders safely and efficiently.

E-commerce firm said that it has created more than 110,000 seasonal job opportunities across its operations network, ahead of the festive season. These opportunities include direct and indirect jobs across India in cities such as Mumbai, Delhi, Pune, Bengaluru, Hyderabad, Kolkata, Lucknow and Chennai, among others.

The majority of these new hires have joined Amazon’s existing network of associates and will support them to pick, pack, ship and deliver customer orders safely and efficiently. New hires also include Customer Service associates, some of whom are part of the Virtual Customer Service model that offers the flexibility to work from the comfort of one’s home.

These new jobs are in addition to the 8,000 job opportunities that recently announced during its first-ever Career Day in India, earlier this month. The seasonal opportunities are yet another step forward in India’s commitment to creating 1 million new job opportunities in the country by 2025.

“During the festive season, customers across the country rely on Amazon for a safe, reliable and fast delivery of their shopping orders,” said Akhil Saxena, VP - Customer Fulfilment Operations, APAC, MENA & LATAM, Amazon. “An additional workforce of over 110,000 will help us strengthen our fulfilment, delivery and customer service capabilities, and will be instrumental in driving an exceptional customer experience.

Saxena said the will also support tens of thousands of individuals with livelihood and financial independence.

“With diversity, equity, and inclusion being at the centre of all our people endeavours, we welcome associates from all walks of life to help us deliver a joyful festive season for our customers and sellers across India,” said Saxena.

The company has been working towards creating opportunities for underrepresented cohorts such as people with disabilities, women, military veterans and the LGBTQIA+ community. This year, the seasonal has further strengthened its inclusive workforce by adding 50 per cent more women, close to 60 per cent more persons with disabilities and more than 100 per cent increase in LGBTQAI+ representation, over last year.

“I have recently started working in Amazon’s fulfilment centre where I pack customer orders. I really like the work environment and facilities provided to us,” said Joyasree Samanta, one of the recent seasonal hires at Amazon India. “There is special attention given to health and safety of everyone working in the building. I am happy to be able to support my family.”

In 2021, Amazon India expanded its fulfilment and delivery network and now has more than 60 fulfilment centres across 15 States, Sort Centres in 19 States, more than 1700 Amazon-owned and partner delivery stations, close to 28,000 ‘I Have Space’ partners and thousands of Amazon Flex delivery partners.

Amazon India said it places tremendous value and focus on the well-being and safety of its people across its operations network as everyone faces the challenges associated with Covid-19. Recently, Amazon India announced the completion of close to 3 lakh vaccinations for its associates, employees, and their dependents through vaccination events hosted in partnership with leading healthcare providers across the country.

Rival company Flipkart recently said that this year it is creating direct seasonal employment for more than 115,000 people, of which 15 per cent are women and people with disabilities.

Dear Reader,


Business Standard has always strived hard to provide up-to-date information and commentary on developments that are of interest to you and have wider political and economic implications for the country and the world. Your encouragement and constant feedback on how to improve our offering have only made our resolve and commitment to these ideals stronger. Even during these difficult times arising out of Covid-19, we continue to remain committed to keeping you informed and updated with credible news, authoritative views and incisive commentary on topical issues of relevance.
We, however, have a request.

As we battle the economic impact of the pandemic, we need your support even more, so that we can continue to offer you more quality content. Our subscription model has seen an encouraging response from many of you, who have subscribed to our online content. More subscription to our online content can only help us achieve the goals of offering you even better and more relevant content. We believe in free, fair and credible journalism. Your support through more subscriptions can help us practise the journalism to which we are committed.

Support quality journalism and subscribe to Business Standard.

Digital Editor

First Published: Thu, September 23 2021. 17:53 IST
RECOMMENDED FOR YOU