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As Birla exits e-commerce, others remain defiant

Bricks-and-mortar retailers with unique online offerings better placed to fight

Kumar Mangalam Birla
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Kumar Mangalam Birla, chairman of Aditya Birla Group

Abhineet KumarAlnoor Peermohamed Mumbai | Bengaluru
Aditya Birla Group’s plans to shut down Abof.com, second e-tail venture in less than a year, may not deter other bricks-and-mortar retailers that have ventured online with unique offerings.
In the past two years, India’s top-three business houses, Tatas, Birlas and Ambanis, ventured into e-tail largely to transform their bricks-and-mortar retail business under omni-channel — presence across mobile apps, retail and online stores.  

Birla took a step further, getting into pure-play e-tail through Abof.com, in addition to its omni-channel platform Trendin.com, which aimed to leverage the group’s presence in fashion business across Pantaloons and Madura Garments. Unfortunately, both failed to generate