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Consumer protection rules: Decoding the impact on e-commerce firms, buyers

The proposed rules have created quite a stir among companies, with some anticipating a change in their business structure if these are implemented

Topics
e-commerce rules | e-commerce policy | draft e-commerce policy

Neha Alawadhi & Shreya Nandi  |  New Delhi 



e-commerce, online, digital, shopping, credit card
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The week began with the government proposing a slew of changes in the consumer protection rules that, besides protecting the interest of consumers, aim to make e-commerce more accountable and responsible. The rules have created quite a stir among companies, with some anticipating a change in their business structure if these are implemented. Why are e-commerce firms worried and what will change for online shoppers? Let’s find out.

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First Published: Thu, June 24 2021. 06:10 IST

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