E-commerce Industry

Flipkart ends WFH policy, asks staff to be in office 5 days a week

Company adopted remote work at the onset of Covid-19 in 2020, ends practice as it preps for IPO

Skye Air introduces 7-minute drone delivery service in Bengaluru

The introduction of drone deliveries in Bengaluru is set to transform the e-commerce and quick commerce landscape, offering speed, efficiency, and sustainability

India's express parcel market to touch 24-29 bn shipments by FY30: Report

India's express parcel market is expected to witness a sharp uptick and touch 24-29 billion shipments by FY30 driven by the expanding e-commerce sector, and the rise of hyperlocal and the quick commerce segment, Redseer said in a report on Friday. For the current financial year (FY2025), the parcel market is estimated to reach 10-11 billion shipments in FY25, the report said, adding that the e-commerce segment accounted for more than 50 per cent of the express parcel market, with approximately 4.8-5.5 billion shipments this fiscal. "India's express logistics market is going through a major shift, driven by growing digital adoption and consumers becoming more comfortable with e-commerce," said Mrigank Gutgutia, Partner at Redseer Strategy Consultants. Gutgutia further noted that express logistics players need to realign their strategies to stay ahead and make the most of the fast growing e-commerce and hyperlocal opportunity landscape. The report suggests that the trends in the ...

India's quick commerce made two-thirds of all 2024 e-grocery orders: Report

The industry, which is dominated by the likes of Zomato-owned Blinkit, also accounted for a tenth of overall e-retail dollars spent in 2024

Quick commerce sector to grow 75-85% in 2025, reach $5 billion GMV

The monthly transacting users in the sector increased by over 40 per cent in 2024 and the average monthly orders per customer rose from 4.4 in 2021 to 6 in 2024

Flipkart's chief product and technology officer Venugopal steps down

Venugopal's exit follows a series of senior-level departures from the Walmart-owned company last year, which has been attributed to a larger organisational restructuring

Nestle India Q3FY25 results: Net profit rises 4.9% to Rs 688 crore

The company had reported a net profit of Rs 655.6 crore in the same period last year

Walmart-owned Flipkart hires Dunzo co-founder Kabeer Biswas to lead Minutes

Biswas' appointment is seen as a strategic move by Flipkart to help it compete with quick commerce players such as Zomato-owned Blinkit, Swiggy Instamart, and Zepto

Q-commerce drives surge in demand for blue-collar jobs in India: Survey

The quick commerce industry hired about 40,000 workers last quarter to handle increased festive shopping and e-commerce demand

Small towns' growing desires drove D2C and e-commerce growth in 2024

In 2024, India's Tier-II and -III towns and the hinterland emerged as key growth drivers for e-commerce companies and direct-to-consumer brands, with strong demand for their products and services

Quick commerce will rival e-commerce majors Amazon, Flipkart: Zepto CEO

The quick commerce industry will reach a stage in 2025 where it will be comparable to traditional e-commerce giants like Amazon and Flipkart, Zepto co-founder and CEO Aadit Palicha has asserted. In a LinkedIn post on New Year's Eve, he said Zepto last year announced that 2024 will be the year people realise that quick commerce has the potential to create an Amazon/Flipkart level outcome in India and outlined three key forecasts for the new year. "In 2025, Quick Commerce will actually start hitting a scale where it will become comparable to e-commerce," he wrote. IPO-headed Zepto reported a 120 per cent increase in operating revenue to Rs 4,454 crore in FY24, surpassing competitors like Swiggy's Instamart and Zomato's Blinkit. Emphasising that success in quick commerce will hinge on "exceptional execution", Palicha said it will be challenging for every single player to deliver that level of execution. "In 2025, the fundamentals of Quick Commerce will evolve dramatically. The custom

Transforming retail industry in 2025: AI & automation to play crucial role

With the rapid evolution of channels like quick-commerce and the emergence of ONDC, the Indian retail industry is 'cautiously optimistic' for 2025, in which new-age technologies such as AI and automation will play a crucial role, driving efficiency and personalisation. The New Year could be a period of transformation for the Indian retail industry, one of the fastest-growing globally, where the contemporary retail landscape is rapidly evolving, influenced by the preferences of digital-first generation Gen Z and retail tech. Helped by tailwinds such as rising disposable income, rapid urbanisation, the rise of non-metro tier II cities, and growing middle class along with a digitally-savvy consumer base, the organised retail sector is poised to grow expanding its play further with a customer-centric approach. "FY25 is likely to see continued focus on building supply chain efficiencies, along with upgrades to logistics hubs and tracking systems to meet fast delivery demands. Employment

China's Instagram-like Xiaohongshu making inroads with e-commerce sales

Xiaohongshu, sometimes compared to Instagram, has long been one of China's most important marketing tools

Swiggy expands its 10-minute delivery offering 'Bolt' to over 400 cities

Bolt is now active not only in emerging hubs, but also in Tier-2 and -3 cities such as Roorkie, Guntur, Warangal, Patna, Jagtial, Solan, Nashik, and Shillong

Meesho unveils multilingual Gen AI-powered voice bot for human-like support

Designed to autonomously handle a wide range of customer interactions, Meesho said the voice bot currently handles about 60,000 calls daily

7% workforce growth expected in H2 driven by logistics, e-comm: Report

With 59 per cent of employers planning to increase headcount in October-March FY25, 7.1 per cent workforce growth is expected during the period, driven by logistics, e-commerce, and manufacturing sectors, a report said. According to TeamLease Services 'Employment Outlook Report for October 2024 to March 2025', an additional 22 per cent will maintain their current staffing levels. The report is based on primary and secondary research, taking inputs from 1,307 employers across 23 industries in 20 cities. These findings reveal a dynamic hiring landscape where industry-specific demands and macroeconomic factors are significantly shaping employment trends, the report added. This growth will mainly be driven by sectors including logistics, EV & EV infrastructure, agriculture and agrochemicals, and e-commerce, which are heavily investing in infrastructure and technological advancements, it said. Logistics, for instance, stands out with a 14.2 per cent net employment change, as 69 per ...

Public procurement through GeM portal crosses Rs 3 trn so far this fiscal

The government's procurement through the Government e-Marketplace (GeM) portal has crossed Rs 3 lakh crore so far this financial year, an official said. Higher buying activities by various ministries and departments have helped in reaching the figure, the official said. In 2023-24, the portal handled procurement of Rs 4 lakh crore by government departments of centres and states and public sector enterprises. The Government e-Market (GeM) portal was launched on August 9, 2016, for online purchases of goods and services by all central government ministries and departments. In October, the GeM signed the memorandum of understanding (MoU) with Sikkim to facilitate procurement by the state on the platform. "That covers all the states under the GeM," the official said. Apart from large government agencies, GeM has also onboarded panchayats and cooperatives. The procurement by central organisations on the portal in October stood at around Rs 30,264 crore. The official said that since

ONDC partners with Nazara to launch in-game shopping platform 'gCommerce'

The platform aims to bolster revenue options for Indian game developers, who face challenges

Amazon launches facility in Bengaluru to train school students in tech

Initiative in AI, robotics aims to have 4,000 'young innovators' by next year

Amazon developing driver eyeglasses to shave seconds off deliveries

If successful, the glasses would provide drivers with turn-by-turn navigation on a small embedded screen, along their routes and at each stop, according to the people