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Prioritising servicing urgent items such as household staples, health and hygiene products, sanitisers, baby formula, and medical supplies, e-commerce giant Amazon on Tuesday said that it is temporarily suspending accepting orders and disabling shipments for lower-priority products across India.
For all pending orders on lower-priority products, the company is giving customers a choice to cancel their orders, and receive a refund for prepaid items.
“We recognise these are hard decisions that may impact some of our sellers’ business - we appreciate their understanding and continue to work for ways to enable small businesses to meet customer requirements during this time,”
