Covid-19 opens new doors for fintechs as users shun cash deals for digital

Companies report spike in transaction via android apps as merchants opt for contactless payment systems

D K Pandey, a senior manager at beauty and wellness parlour VLCC in New Delhi has been learning a technology he has never used in his 20 years of experience at the company — contact payments. 
 

“Over 20 per cent of the transactions done during the lockdown were through the android app. It does not require a laptop or any other machine,” says Pandey.
 

Another retail associate, Hitesh has learnt a new way to intimate customers about payments. This is especially for home deliveries from the supermarket he works in as store supervisor. It happens either through SMS or WhatsApp.