20-min pizza delivery promise by Domino's gets stuck in traffic, kitchen

As Domino's faces the 20-minute delivery challenge in Bengaluru, announces launch of service in other metros in 12 months

Jubilant FoodWorks, the operator of Domino’s Pizza, has unveiled an ambitious plan to launch 20-minute-delivery services in metro cities across India - Mumbai, Delhi, Kolkata, Chennai, and Hyderabad - in the next 12 months. To begin with, Jubilant on Monday said it now guarantees fresh pizza within 20 minutes of ordering in Bengaluru. 

Domino’s 20-minute delivery is available at 170 stores across Bengaluru. However, there are some initial teething issues the firm may have to overcome.

To test out the service in Bengaluru, a customer downloaded the Domino’s Pizza application (app). He placed an order for a double cheese margherita.