Premium restaurants get hooked to the sweet taste of food delivery

Premium restaurants see gourmet meals on wheels as a long-term business

For Keenan Tham, founder and director of Pebble Street Hospitality that owns premium restaurants like KOKO and Foo, delivery was never a focus of the business. But the pandemic changed that.
 

“During the lockdown, 100 per cent of our business came from delivery,” says Tham, adding, “For this we tied-up with delivery partners like Zomato and Swiggy.” Before the pandemic, only a tiny segment came from delivery for which the company had partnered with Scotsy. Tham says even once the pandemic is over, delivery will remain a big part of the business.
 

Tham’s decision finds an echo across premium restaurants