The new-age payments’ ecosystem has the potential to upset the apple cart of even a well-entrenched global player like Visa International. It wants a bigger slice of the e-commerce pie, is building partnerships with legacy financial firms and newbies, and taking advantage of the account aggregator ecosystem. T R Ramachandran, Visa’s group country manager (India & South Asia), spoke to Raghu Mohan on the emerging landscape. Edited excerpts:
What kind of an increase has Visa seen in contactless payments during the pandemic?
There are 12 countries with more than 90 per cent contactless penetration and 50-plus more where at least