 "indigo")
Ground staff of IndiGo inappropriately handled a teenager with special needs at Ranchi airport, according to a preliminary investigation by aviation regulator DGCA. The probe was ordered after the airline had refused to board him earlier this month.
A show cause notice will be served, asking the airline why suitable enforcement action should not be taken against it. The airline will have to respond to the notice by May 26.
Depending on that, the regulator may impose a monetary penalty on the airline. After the amendment of the Aircraft Act, 1934, the regulator can now impose financial penalties for
