WhatsApp chatbot to help deliver digital literacy services in rural parts

Common Services Center, physical facilities that deliver govt's e-Services at rural and remote locations, has launched a WhatsApp chatbot to help people avail of digital literacy services

Common Services Centers (CSC) on Thursday launched a WhatsApp chatbot for people to access its digital literacy services and resources. Aimed to bridge the digital divide and spur rural entrepreneurship, the service provides access to information related to course modules of government flagship programmes like the Pradhan Mantri Gramin Digital Saksharta Abhiyan (PMGDISHA) and the Digital Beti initiative in English, Hindi and seven other regional languages. To access the service, people need to send a “Namaste” at CSC Academy’s official WhatsApp account +91-9999189321. The Chatbot provides access to details and course modules of flagship programmes.

Through the 'Digital Beti' initiative,