Business Standard

Govt establishes authority to protect and enforce consumer rights

The additional secretary in the Department of Consumer Affairs, Nidihi Khare, has been given the charge of chief commissioner

Consumer behaviour is being influenced by anxieties that are preying on their desire to consume and propensity to spend
Premium

The new Act also covers e-commerce platforms.

Indivjal dhasmana New Delhi
The government has established the Central Consumer Protection Authority to promote, protect and enforce the rights of consumers. 

The Consumer Protection Act that came into force from July 20 has a provision for setting up the authority. 

The authority will be empowered to conduct investigations into violations of consumer rights and file complaints, prosecute, and order recall of unsafe goods and services. It is also empowered to order discontinuation of unfair trade practices and misleading advertisements. 

The additional secretary in the Department of Consumer Affairs, Nidihi Khare, has been given the charge of chief commissioner. 

The new Act also covers e-commerce platforms. 

Don't miss the most important news and views of the day. Get them on our Telegram channel

First Published: Jul 30 2020 | 9:40 PM IST

Explore News

To read the full story, subscribe to BS Premium now, at just Rs 249/ month.

Key stories on business-standard.com are available only to BS Premium subscribers.

Register to read more on Business-Standard.com