In a first, IRCTC has started delivery of rail tickets to passengers' homes, and is allowing them to make payment through any payment mode, including cash.
Broad-basing the customer service, the Indian Railway Catering and Tourism Corporation has now introduced pay-on-delivery service allowing passengers to book train tickets online and pay at the time of delivery.
IRCTC through its website and mobile app has now introduced pay-on-delivery as one of the payment options for its customers, said a senior IRCTC official.
The delivery of tickets at the consumer's doorstep and the pay-on-delivery (PoD) option are expected to prod passengers who

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