Aptly named "Dial-a-ticket", the railways are currently running a trial of the service, which shall be launched soon.
"A trial is going on as we want to make it a fool-proof arrangement by addressing the loopholes, if any, before launching the service," said a senior Indian Railway Catering and Tourism Corporation (IRCTC) official.
"The aim is to shorten the queue at the ticket windows. Once operational, this will be a big step towards providing tickets at doorsteps as value-added facilities to railway passengers across the country," the official said.
About the mode of payment, the official said initially a caller has to make payment through cash card and later, credit card payment facilities are likely to be added.
On the date of launching the service, he said, "We are trying to get a separate number closer to 139 to make it a dedicated
