IRCTC struggles to stay on track as travel worst impacted due to Covid-19

A year after the Indian Railway Catering and Tourism Corporation (IRCTC) became a listed company, recording a stupendous debut on the Bombay Stock Exchange in October 2019, it is waiting for normalcy to return. Though the monopoly government-owned catering and ticketing company has big plans to get into running some of the private trains that the Indian Railways has put up for auction (see interview), for this year at least, it will work on staying on track as the pandemic-induced slowdown impacts revenues and profits.

IRCTC’s bread-and butter-business of catering, which accounts for 46 per cent of revenue in a