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IRCTC struggles to stay on track as travel worst impacted due to Covid-19

The pandemic has eaten into the profitability of this govt-owned railway catering and ticketing monopoly

indian railways, coronavirus, workers, passengers
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On average, the company was booking 825,000 tickets daily through its platform in 2019-2020 but in April and May, the lockdown rendered those bookings down to zero

Jyoti Mukul New Delhi
A year after the Indian Railway Catering and Tourism Corporation (IRCTC) became a listed company, recording a stupendous debut on the Bombay Stock Exchange in October 2019, it is waiting for normalcy to return. Though the monopoly government-owned catering and ticketing company has big plans to get into running some of the private trains that the Indian Railways has put up for auction (see interview), for this year at least, it will work on staying on track as the pandemic-induced slowdown impacts revenues and profits.

IRCTC’s bread-and butter-business of catering, which accounts for 46 per cent of revenue in a