Facebook promised poor countries free internet: People got charged anyway

To attract new users, Facebook (FB) made deals with cellular carriers in countries including Pakistan, Indonesia and the Philippines

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Facebook says it’s helping millions of the world’s poorest people get online through apps and services that allow them to use internet data free. Internal company documents show that many of these people end up being charged in amounts that collectively add up to an estimated millions of dollars a month.

To attract new users, Facebook (FB) made deals with cellular carriers in countries including Pakistan, Indonesia and the Philippines to let low-income earners use a limited version of Facebook and browse some other websites without data charges. Many of the users have inexpensive cellphone plans that cost just a few

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First Published: Jan 25 2022 | 11:07 PM IST

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