Uber wait annoys UK passengers after drivers quit in droves: Report

Customers have complained on social media about longer wait times and higher fares during peak hours as the lack of drivers triggers surge pricing

Uber Technologies Inc. is suffering from an exodus of U.K. drivers to other ride-hailing and delivery apps, leading to longer waiting times and frustrated customers. 
 

The App Drivers and Couriers Union found that 49% of drivers in a survey of 1,212 members switched to other sources of income in the last 18 months. Drivers who spoke to Bloomberg News complained about Uber boosting service charges to 25% from 20% for some, prompting many to work as couriers for proliferating delivery businesses, or rivals that charge lower fees, like Bolt Technology OU. 

“Lots of drivers have left, and when I’m out working