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Testing driver subscription model in India, says Uber's Dominic Taylor

One thing that I have learnt about India is that it doesn't stay still for long, it evolves and changes every time. India is an incredibly important country

Testing driver subscription model in India, says Uber's Dominic Taylor
Updated On : 08 Jul 2025 | 10:40 PM IST

59% users say app taxi services still unfair despite new govt rules: Survey

A nationwide survey reveals 59% of app-based taxi users still face issues like ride cancellations, surge pricing, and poor driver behaviour, despite new government rules aimed at reforming the sector

59% users say app taxi services still unfair despite new govt rules: Survey
Updated On : 02 Jul 2025 | 9:20 PM IST

Govt permits surge fares of up to 2x base rate for cab aggregators

The Ministry of Road Transport and Highways also announced that 10 per cent of the fare, not exceeding ₹100, to be imposed on the driver if a ride is cancelled without any specific reason

Govt permits surge fares of up to 2x base rate for cab aggregators
Updated On : 02 Jul 2025 | 11:40 AM IST

Taxi aggregators shift revenue model, but vehicle numbers a cause of worry

A zero-commission model relies on increasing numbers of taxis entering the market, but states' data shows that new taxis are growing at a slower rate than is required

Taxi aggregators shift revenue model, but vehicle numbers a cause of worry
Updated On : 24 Jun 2025 | 6:53 PM IST

EV cost no longer a top concern as Uber drivers worry about charging access

The challenge will be tackling the new No. 1 concern - charging difficulties - especially for a company that depends on drivers who typically lack access to home charging

EV cost no longer a top concern as Uber drivers worry about charging access
Updated On : 23 Jun 2025 | 11:04 AM IST

Karnataka imposes ban on bike taxi service, Rapido launches bike parcel

The order came after the Karnataka government confirmed it had taken a policy decision not to permit such operations, even as other apps like Ola and Uber continued to show the bike taxi option

Karnataka imposes ban on bike taxi service, Rapido launches bike parcel
Updated On : 16 Jun 2025 | 1:28 PM IST

'No Ola, Uber in Goa', says CM Sawant as coastal MLAs seek policy pause

Goa CM Pramod Sawant rules out Ola and Uber's entry, assures locals that app cab guidelines are only drafts; coastal MLAs urge policy pause to protect local taxi operators' livelihood

'No Ola, Uber in Goa', says CM Sawant as coastal MLAs seek policy pause
Updated On : 14 Jun 2025 | 1:18 PM IST

Karnataka HC refuses to stay halt on bike taxis; services to stop June 16

The Division bench of the High Court declined to stay its April order halting bike taxi operations, after the government said it had decided not to legalise the service under existing rules

Karnataka HC refuses to stay halt on bike taxis; services to stop June 16
Updated On : 13 Jun 2025 | 5:21 PM IST

Uber Reserve sees 200% rise in bookings; airport drop-offs primary use case

Uber Reserve rides jump across cities with airport travel emerging as the dominant use case; bookings also spike during festivals, weddings, and long weekends

Uber Reserve sees 200% rise in bookings; airport drop-offs primary use case
Updated On : 05 Jun 2025 | 4:42 PM IST

Uber, Noida Airport collaborate to improve airport-ground transport link

Uber will offer app-based taxi services with dedicated pickup zones, on-ground support, and 24X7 ride options at Noida International Airport for seamless last-mile travel

Uber, Noida Airport collaborate to improve airport-ground transport link
Updated On : 29 May 2025 | 2:34 PM IST

Uber says Gen AI, agentic AI boost engineers' productivity, cut delays

Uber is using generative and agentic AI to speed up operations like driver onboarding, customer support and engineering development across its tech hubs

Uber says Gen AI, agentic AI boost engineers' productivity, cut delays
Updated On : 23 May 2025 | 10:24 PM IST

Uber gets CCPA notice for dark pattern; Rapido, Ola also under watch

CCPA issues notice to Uber for its advance tip feature as government widens probe into dark patterns in ride-hailing apps including Rapido and Ola

Uber gets CCPA notice for dark pattern; Rapido, Ola also under watch
Updated On : 23 May 2025 | 12:36 AM IST

CCPA issues notice to Uber over unethical 'advance tip' feature

Consumer Affairs Minister Prahlad Joshi says tipping must be voluntary and post-service; Uber's advance tip feature nudges users to pay before ride begins

CCPA issues notice to Uber over unethical 'advance tip' feature
Updated On : 21 May 2025 | 9:47 PM IST

Uber gets CCPA notice for asking users to tip in advance for quicker rides

Union Minister Pralhad Joshi slammed Uber's practice as unethical and exploitative, while the consumer protection body issued a notice to the cab aggregator over the move

Uber gets CCPA notice for asking users to tip in advance for quicker rides
Updated On : 21 May 2025 | 7:56 PM IST

Uber joins ONDC to offer metro ticketing in Delhi, eyes B2B logistics

Uber plans to expand metro ticketing to three more cities by end-2025 and launch B2B logistics on ONDC, starting with food delivery and scaling to other sectors

Uber joins ONDC to offer metro ticketing in Delhi, eyes B2B logistics
Updated On : 19 May 2025 | 10:30 PM IST

Delhi govt to set up welfare board for gig workers, frame schemes

Delhi labour minister Kapil Mishra on Friday said the government will constitute a welfare board for gig and platform workers and frame schemes for their welfare. Mishra chaired a meeting with gig workers and representatives from major platforms and aggregators, including Swiggy, Zomato, Blinkit, Uber, UrbanClap, and BigBasket, said an official statement. The session provided a platform for gig workers to voice their concerns directly to the government and aggregators. They highlighted pressing issues such as long working hours, inadequate payments, and the absence of an effective grievance redressal system, which have long impacted their livelihoods, it said. "All these problems will be addressed with the cooperation of platforms and aggregators. The government will constitute a welfare board for gig and platform workers and will frame schemes for their welfare," he said. He also assured the platforms and aggregators that they will not face harassment from inspectors or any other

Delhi govt to set up welfare board for gig workers, frame schemes
Updated On : 16 May 2025 | 10:48 PM IST

BluSmart drivers look to join other platforms, but struggle with costs

With high joining costs and daily rentals payable, former BluSmart drivers say they simply can't afford joining most other platforms

BluSmart drivers look to join other platforms, but struggle with costs
Updated On : 14 May 2025 | 3:30 PM IST