Business Standard

A potential game changer

Implementing automated solutions can reduce processing costs and fraud or misreporting rate


Ashok Dhar
Today’s buyers are smarter, knowledgable and more informed. The old adage “people buy from people”, may still have some relevance, but it is fading fast. Today’s technology becomes rapidly obsolete by the next dawn. Success in such a dynamic and rapidly changing environment demands a new and forward-looking approach in the way we behave and businesses manage their operations and ensure competive advantage. At its core lies the transformation that is being constantly shaped by technologies such as machine learning, artificial intelligence, augumented and virtual reality, blockchain, etc., to create and provide a greater value for the clients.

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Disclaimer: These are personal views of the writer. They do not necessarily reflect the opinion of or the Business Standard newspaper

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First Published: Mar 27 2019 | 8:42 PM IST

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