Letter to BS: Putting out right information in a crisis is not easy to do

I think DHFL's response is very specific, business like and to the point. Its only mistake perhaps was that it was not signed by their top man

This refers to “What not to do in a corporate crisis” (February 1) by Aakar Patel. Mr Patel is grossly unfair to Dewan Housing Finance Corporation (DHFL) and overly favourable to the Zee Group — the two companies he has chosen to compare from the point of view of their response to the recent crisis situations. 

In his eloquent write up, he tries to run down one highly respected (before the crisis) company and, at the same time, is strangely charitable to the other! He is purportedly commenting on the “corporate communication skills”  of large Indian companies in general - “still