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Thinking lean

How e-commerce companies can leverage 5Ms to optimise resources

e-commerce policy
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The draft lays down the conditions under which the government plans to regulate cross-border data flow

Shyam Motwani
Lean manufacturing and its tools have transformed the manufacturing sector over decades, but the Lean concept is also proving useful in digital businesses such as e-commerce. Lean Thinking focuses on streamlining the manufacturing process as a whole. It enables organisations to optimise/reduce resources — ideally, to the edge of frugality — and can be applied to almost every resource deployed in manufacturing, including the 5Ms: Men, Materials, Machines, Money and Methods.

One of the key tools within Lean Thinking is the Runners, Repeaters, Strangers (RRS) approach. RRS — which is a refined, more focused version of the 80-20/ 70-30 rule —
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