As Covid-19 upends traditional functioning, insurance goes digital

With the Covid-19 pandemic having upended traditional ways of functioning, insurers are going the extra mile to adopt paperless processes, writes Subrata Panda


To acquire customers, it is important for insurers to pitch products that match the customer’s financial goals

The insurance industry has always depended on “touch” to engender trust among its customers. But the Covid-19 pandemic, and the new norm of social distancing, has hugely altered the way

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First Published: Sep 21 2020 | 6:05 AM IST

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