The department has already set up a fully functional unified control room which will function 24 hours to deal with the waterlogging complaints, a statement issued by the Delhi government said.
Complaints about waterlogging of roads can be lodged at the toll free number -- 1800-11-8595 and Whatsapp number -- 8130188222. The PWD will refer these complaints to the agencies and departments concerned.
Waterlogging complaints can also be mailed at email@example.com, the statement said.
The minister directed all agencies to ensure that there is no waterlogging in their respective areas during monsoon. Vulnerable points should be monitored. Manpower, machinery should be kept ready to deal with the situation, he said.
Jain directed that public complaints should be addressed on priority basis and call centres kept functional at all times.
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