From hiring to managing attrition, how tech is tackling knotty HR problems

As the churn deepens in India's IT sector, firms big and small are worried about rising hiring costs and fast attrition across most engineering based roles

An Indian airport operator needed to hire hundreds of people to manage operations at several new airports it had bagged under the public-private partnership initiative. But there were concerns over the time this mammoth exercise would take and the quality of manpower hired by using legacy methods. So, this airport operator turned to an artificial intelligence (AI)-based HR tool, EDGE Recruit, to hire people for cleaning operations and low-touch baggage handling. The tech tool helps in matching candidates with job requirements, saving both time and cost.

AI-enabled tools for talent acquisition and performance assessment were being applied earlier too, but