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Google blames Gmail, YouTube outage on error in user indentification system

On Tuesday, Google's Gmail service had another disruption. The company attributed this to an issue with data migration

Photo: Bloomberg
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Photo: Bloomberg

Mark Bergen and Nico Grant | Bloomberg
Google diagnosed a widespread outage that knocked out major services earlier this week, such as Gmail and YouTube, as a mistake with its system for identifying people online.

Alphabet Inc.’s Google has several tools that enable it to verify and track logged-in users. In October, the company began moving those tools to a new file storage system, and in the process misreported portions of the data, according to a Friday post. That caused several of its services to go down for 47 minutes Monday morning, a rare technical misstep.

Google’s explanation comes amid heightened cybersecurity vigilance. A hack on software provider SolarWinds

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First Published: Dec 19 2020 | 8:08 AM IST

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