How IT companies are using tech power to make their employees happy

Big data, machine learning and artificial intelligence are helping Infosys provide its employees a new kind of experience on the job

The word “digital” is perhaps the most overused buzzword in IT companies that were once known as the back office of global clients for software application development and maintenance works.

And when they talk about driving digital transformation for global clients, they also mean a relook at the internal processes and systems to enhance the experience of employees driving those transformations. 

It’s a tall order, but Infosys Group HR head Krish Shankar and his team have  little choice but to attempt to reimagine the employee experience to be able to attract and retain the millennial workforce. The Bengaluru-based company with 230,000 employees