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Retail's tech backbone: India-built software drives likes of Walmart, Tesco

Walmart Labs has about 3700 people in India and most of them are based in Bengaluru

An employee uses a scanner to take stock of frozen foods on display at a Walmart store
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An employee uses a scanner to take stock of frozen foods on display at a Walmart store

Peerzada Abrar
At first glance, Walmart Labs, the US retail giant’s technology centre in Bengaluru, does not look any different from neighbouring tech companies on the city outskirts. Inside, one sees hundreds of employees glued to their computer dashboards, a common sight at most tech companies in India’s IT hub. But what they are doing here is rather unusual. 

The engineers at Walmart Labs are checking for anomalies in the Internet of Things (IoT)-based appliances at more than 4,700 stores of Walmart,  located in different parts of the US. They get alerts when, for example, the temperature of a refrigerator in a store