Social media site Twitter is trialling longer, 280-character limits to help users “easily express themselves”. At first glance this announcement might seem like nothing but a nice new feature. But this new step exemplifies two ways in which Twitter continues to tread a fine line between success and failure.
Firstly, what this move demonstrates is how difficult it is to get the balance between being distinctive and having to move closer to the features that rivals offer. Secondly, the new measure heaps new problems onto an unstable business model that keeps Twitter

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