)
Himanish Chaudhuri is partner and financial services industry leader at Deloitte India. He has over 25 years of Financial Services experience both as a consultant and within the industry across Indian and international markets, especially the Asia Pacific.
Himanish Chaudhuri is partner and financial services industry leader at Deloitte India. He has over 25 years of Financial Services experience both as a consultant and within the industry across Indian and international markets, especially the Asia Pacific.
Banks must move beyond being transaction platforms to act as facilitators guiding customers
Key areas which have been impacted are third-party vendors and their talent working on banks' premises. A changeover to move data to the vendor is a risk that needs to be evaluated by all banks