Doorstep Delivery

In addition to curating a Holi section, Zepto is also allowing users to send festival greetings to one another on the mobile application itself

Swiggy cites business economics and long-term priorities in shutting Snacc, even as its food delivery segment grows and platforms serve attendees at the India AI Impact Summit

As quick-commerce drops the 10-minute promise, India still leads the world in q-commerce firms, even as funding cycles and productivity trends shift

Delivery workers say companies have not communicated any changes to timelines or incentives, even as quick-commerce platforms remove 10-minute delivery claims from consumer-facing apps

A LocalCircles survey shows strong consumer backing for curbing 10-minute delivery promises, amid safety concerns, even as medicines remain the top product for rapid delivery

The survey comes amid growing scrutiny of the quick commerce sector and follows discussions between the Union Labour Ministry and major platforms on worker safety

A hard stop at 10 minutes puts lives at risk even if the distance from the dark store to an apartment is a just a few 100 metres

Quick commerce and food delivery platforms saw an uptick in New Year's Eve demand, with grapes searches surging on Instamart and purchases spiking on Zepto

The era of the delivery day' ended in 2025 as India's retail landscape underwent a fundamental transformation, with the great convergence of traditional e-commerce and quick commerce erasing the boundaries between planned shopping and instant gratification. What began as an experimental race to deliver groceries in ten minutes has evolved into a multi-billion-dollar infrastructure play that now moves everything from high-end electronics to white goods in minutes. In a single calendar year, the question for the Indian consumer has permanently shifted from "will it arrive?" to "how many minutes until it does? As the year draws to a close, the data reflect the sector in hyperdrive. According to a year-end report by RedSeer Strategy Consultants, quick commerce has become India's fastest-growing retail format, reaching 33 million monthly users across 150+ cities. By 2030, it will command 10 per cent of branded retail sales. Rising household incomes and a growing preference for convenie

The report showed that consumers are getting increasingly dependent on qcom platforms, and the frequency of shopping is also on the rise

Section 4(10) of the Consumer Protection (ECommerce) Rules, 2020, casts an obligation on the e-commerce service provider to provide a replacement or refund in case of deficiency in service

SkyeAir and Siddha Sejal Group will introduce Mumbai's first drone-powered residential delivery service in early 2026, offering faster access to essentials, packages, and e-commerce orders

As online orders and returns surge during the festive season, logistics firms like Shiprocket, Prozo, and Zippie are turning to smarter routing, automation, and network optimisation

India's largest logistics firm handles over 107 million shipments in October as e-commerce orders soar during the 2025 festive season

Zepto logs record 2 million daily orders, 40% higher than top rival

The Tamil Nadu government on Tuesday rolled out the "Chief Minister's Thayumanavar Scheme" to deliver ration items at the doorsteps of over 21 lakh beneficiaries, an initiative CM M K Stalin described as close to his heart since it would benefit senior citizens aged over 70 years and differently abled persons. Stalin marked the rollout of the scheme by flagging off vehicles meant for this purpose here and also visited the homes of some of the beneficiaries and handed over to them the essential commodities. The scheme was formulated keeping in mind the difficulties faced by the said group of ration card holders to access fair price shops and the additional expense of Rs 30.16 crore incurred in the rollout was the government's "life-saving responsibility" towards the public, he said. "So much of thought goes into the formulation of every scheme and the Thayumanavar Scheme is close to my heart. Launched by the Cooperative department, it involves taking ration items to the doorsteps of

Union audit of 51 qcom warehouses in Delhi finds poor access to toilets, rest areas, safety gear, and management support for gig workers across major platforms

Eternal, parent company of Zomato and Blinkit, has announced plans to establish Blinkit Foods Limited as a wholly owned subsidiary to focus on food services, including innovation, sourcing, & delivery

India's quick commerce market is projected to grow rapidly, reaching Rs 2 lakh crore by FY28, driven by rising adoption in Tier II and III cities, better delivery networks, and demand for instant fulf

ITC, Nestle, Tata, Dabur and Parle roll out new trade incentives to mend kirana ties and regain market share lost to fast-growing quick-commerce platforms