Need to quickly end call drops, improve quality: Govt tells telcos

Poor quality unacceptable at a time when India is adopting 5G technology: Companies are told

The Department of Telecommunications (DoT) in a meeting on Wednesday asked service providers to quickly fix call drops and improve quality, responding after complaints and as the country adopts 5G.

Chaired by Telecom Secretary K Rajaraman, the meeting was attended by the three private telecom service providers (TSPs): Reliance Jio, Bharti Airtel and Vodafone Idea.

"The government has also sought policy inputs on the matter from the TSPs, asking them to identify the structural challenges in and problem areas. The issue isn't new, but the meeting was necessitated by the rising number of complaints on all drops," said a person