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Flipkart starts part payment method to reduce cancellations, order returns

Walmart-owned e-commerce firm says option would encourage pre-paid transactions and reduce cash on delivery


Flipkart recently surpassed 1.5 billion visits per month and reported 45 per cent growth in monthly active customers.

Peerzada Abrar Bengaluru
Flipkart has launched a new payment method that lets customers pay some amount for a product and the balance on delivery, aiming to reduce returns and cancellations.

The Walmart-owned e-commerce giant, in an email to sellers, said ‘Part-Payment’ would encourage pre-paid transactions. Customers can pay the remaining amount in cash when a product is delivered or either by online transaction. The rate card will remain the same for 'part payment' orders.

E-commerce websites allow customers pre-paid, post-paid (cash on delivery) or EMI (equated monthly instalment) as options to purchase products. Most customers choose cash on delivery (CoD), which results in higher units

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First Published: Jul 16 2020 | 6:25 AM IST

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