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How Delhi-based start-up myUpchar is taking e-healthcare to the masses

myUpchar, a health information platform in Hindi, plans to provide consultation services in 13 other Indian languages

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Abhishek Kumar
For 47-year-old Aarfa Neyaz, memories of the death of her 7-year-old son around two decades ago turn fresh whenever she visits a medical facility. Her son had succumbed to tuberculosis for want of proper treatment. “We used to take him to a doctor every week with a lot of hope, not knowing that like us even the so-called doctor was clueless of his disease,” she recalls. 

Similar stories are shared by many who reside in smaller towns and villages where proper health care is still a distant dream. However, with technological advancements, things are starting to change. Thanks to the internet,