The deals between IT services companies and their clients are increasingly becoming shorter and smaller. According to a report in the Financial Express (FE), the number of such deals, on the other hand, has gone up.
"Some customers want to introduce a big digital programme, so they break it into smaller programmes and then take it step by step. So, we see a higher percentage of smaller deals in the overall pipeline," C Vijayakumar, chief executive officer and managing director, HCLTech, told FE.
"Unlike monolithic deals of the past, we are seeing more specialised, outcome-based approaches delivered through more ecosystem-based approaches.